We at DiGiShi are committed to protecting the data privacy of all users of our site or our mobile application, as the site controls the data you provide to us and the following are the terms of the privacy policy that explain how we use and protect your information, please see:

1- Do you have any questions about the privacy policy or the way we handle your data?

For any information, please contact us through the following means:

By e-mail: info@digishi.com

2. What information do we collect about you as a customer of the DiGiShi website or application?

When you create an account on the App or complete a purchase order on the Site, we ask you to provide information about yourself including your name, contact information, and payment and receiving address. We also collect information about your use of addresses and data about you from messages you send, comments you write or notes you leave when contacting us.

3. How is your information collected as a customer (customer) of the DiGiShi website or application?

When you interact with our pages and purchase from our products, we collect the information entered in the following cases:

Create an account on the DiGiShi website or application or change account settings, complete a purchase order from the website or application, and when contacting us directly via email or social media pages.

4. Does DiGiShi use your information or process your data? What are the foundations for this process?

When there is a reason claiming to process and use your data, and this reason is permitted according to Legislative Decree No. 17 of 2012, within the law regulating network communication and combating information crime, we will have a legal basis for processing your information.

We may need to process your information to provide you with the service you have requested, for the purpose of:

   Providing the required services.

   Enable the site to collect payments.

   - To contact you and find out your opinions and comments on our services.

   - To notify you when there are any significant changes or developments to the Sites, including letting you know that our Services are operating in a new area, if you have asked us to do so.

   - When you provide comments or opinions about the Sites and Services, we may use these comments later in marketing or advertising materials, identifying you for this purpose only by your first name and the city in which you live.

   - To customize the content that we display to you, for example, we show you products in the same category that you are searching within or products that are similar to previous products that you ordered from our site, that is, we will analyze data related to your use of our services and your location data to create profiles related to you and aim to help you. This means that we may make some assumptions about what you may be interested in and use, in order to send you more tailored marketing messages.

   Where we are legally required to do so, we may use your information to: create a record of your order and comply with any regulatory requirements or legal obligation to which we are subject.

5. How long does the site keep customer information?

Your information is retained as necessary and in line with the site's legitimate interest or for a period required by applicable laws, such as information retention for statistical or evaluation purposes.

6. Is customer information disclosed? With whom is this information shared?

The site is very careful about who customer information is shared with, we share your information with third party service providers.

The third party service providers we share your information with are:

   Delivery staff: to be able to deliver the product to your specified location.

   - Customer Service staff: to help us resolve any issues you may have with our services.

   Marketing and advertising partners: so they can make sure you see the most relevant ad and send you the email on our behalf.

If we are required to disclose or share your information in order to comply with a legal obligation, court order or regulatory requirement. This includes exchanging information with other companies and organizations for the purposes of fraud protection and prevention, or in order to enforce our contractual terms with you and any other agreement.

7. Is customer information disclosed? With whom is this information shared?

Under the Online Communications and Cybercrime Act, you may have a number of rights in relation to the data we hold about you. If you wish to exercise any of these rights, please contact our Data Protection Officer using the contact details provided above. For additional information about your rights, please review Legislative Decree No. 17 of 2012, which includes the law regulating online communication and combating information crime.

8. How is the customer alerted of changes in the privacy policy?

Any changes to our privacy policy will be posted on our website, where applicable, and we will notify you of the changes for example by email, our social media pages and via customer service.

9. How was a complaint reported?

If you are not satisfied with our response to any complaint or believe that our processing of your information is inconsistent with the Law on Regulating Online Communication and Combating Information Crime, you can submit a complaint to the Customer Service Department using the following details:

By e-mail :info@digishi.com